Date of Award

Spring 2019

Degree Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

School

Interdisciplinary Studies and Professional Development

Committee Chair

Heather M. Annulis

Committee Chair School

Interdisciplinary Studies and Professional Development

Committee Member 2

Quincy Brown

Committee Member 2 School

Interdisciplinary Studies and Professional Development

Committee Member 3

Cyndi H. Gaudet

Committee Member 3 School

Interdisciplinary Studies and Professional Development

Committee Member 4

Dale L. Lunsford

Committee Member 4 School

Interdisciplinary Studies and Professional Development

Abstract

Leaders in higher education face more change than ever before in a complex, challenging, and continually shifting social, political, and economic environment (Kezar & Holcombe, 2017). As a result, presidents are increasingly accountable for performance and metrics serve as an important component of accountability (PricewaterhouseCoopers, 2017). However, presidents may not possess the “rare combination of skills that enables them to be both strong transactional and operational leaders as well as more visionary and transformational ones” (Pelletier, 2016, p. 31). As a consequence, leadership failure produces significant adverse results for presidents and institutions including the loss of positions and the threat of college closures (Featherman, 2014). Therefore, the current study identifies and prioritizes the essential leadership competencies for college presidents in a metrics-driven environment. The purposefully selected participant sample consists of the System President and Institution Chancellors of the Louisiana Community and Technical College System (LCTCS), selected as a group of experts due to their participation and experience in the LCTCS metrics-driven environment of LA2020 strategic goals. This Delphi study focuses on the experiences of college presidents in a metrics-driven environment. Findings suggest the importance of metrics related leadership competencies and the balancing of factors relating to metrics. Recommendations are presented for a new higher education leadership competency model and framework for higher education transformation in a metrics-driven environment.

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