Title

The Interactive Effects of Person-Focused Citizenship Behaviour, Task Interdependence, and Virtuality on Team Performance

Document Type

Article

Publication Date

2011

Department

Psychology

Abstract

A multifactorial between-groups experiment examined the effects of person-focused organizational citizenship behaviours (OCBP) on the performance of teams characterized by different levels of virtuality and task interdependence. Results reveal in low virtual teams the moderating effects of task interdependence on the OCBP-team performance relationship are positive; however, these effects are reversed in high virtual teams. Using social presence and task-technology fit theories, our results indicate that task context affects how OCBP impacts team performance, particularly across different levels of team virtuality. The implications for research on OCB and the management of virtual teams are discussed.

Publication Title

European Journal of Work and Organizational Psychology

Volume

20

Issue

5

First Page

700

Last Page

726

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