Factors impacting a change initiative: A workforce readiness scorecard for implementation of the geospatial technology competency model

Heather M. Annulis

Abstract

In order to create a competitive advantage, organizations employ people who have the knowledge, skills, and abilities to perform specific tasks and understand what the requirements are to achieve an organization's desired results. Successful outcomes compel organizations to undergo changes which require careful strategy and analysis of existing culture, capabilities, perceptions of the organization's support for employees, communication channels and sources, and commitment. Organizations in the geospatial technology industry need a candidacy assessment tool for implementation of the competency model. The risk to organizations in implementing a competency model without conducting a proper analysis of the organization's change readiness may result in improper allocation of valuable resources. The researcher analyzed specific readiness factors perceived by geospatial human resource managers which impact the ability of geospatial organizations to implement change. Change readiness, affective commitment, and perceived organizational support aid in determining the internal characteristics required for change in geospatial organizations. In addition, organizations are better able to assess change readiness by identifying the channels and sources of communication utilized during times of innovation. Identification of the barriers and success factors that impact implementation of a competency model help to ensure smooth execution of the change effort. The increased demand to use geospatial technologies in many industries brings about workforce development challenges and opportunities. Specifically, in this high growth, high technology industry, a workforce development tool, the Geospatial Technology Competency Model, exists to aid in the translation of knowledge, skills, and abilities for success. The value of the model is in the implementation and outcomes it produces. An organization's success in reaching competitive advantage depends in part on its ability to revolutionize change implementation. This study provides a framework to assess change readiness for geospatial organizations.