Assessing a culture of innovation leadership of the human capital in healthcare

Cheryl Zipay Kirby

Abstract

In today's organizational structure it is imperative to be innovative in order to maintain or gain market share. Efficiency and adaptability are at the forefront of business strategies. If organizations do not adapt, they cannot compete in today's economy. Creativity and innovation is key to business acumen when creating a culture of adaptability and growth. The purpose of the study is to determine the culture of innovation leadership competencies perceived by employees at high-performing and low-performing organizations. Three culture of innovation leadership categories; problem-solving intelligence, innovation management, and organizational framework, assist organizations in fostering the creativity of the human capital of a workforce. Leveraging the potential of an organization's workforce adds value to organizational processes, employee satisfaction, and customer loyalty. With impending financial penalties beginning in 2013 from the Centers for Medicare and Medicaid Services on hospital 30-day readmission rates because of higher than the expected number of readmissions for heart attack, heart failure, and pneumonia, the challenges for healthcare professionals include providing consistently excellent care for patients while maintaining financial stability for the organization. A survey was used to determine the difference between two hospital groups and the participants' perception of a culture of innovation leadership.