High School Principals' Satisfaction With Clinic and Hospital-Based Outreach Athletic Training Services


Mary L. Jones

Date of Award


Degree Type


Degree Name

Doctor of Philosophy (PhD)


Human Performance and Recreation

First Advisor

Terry Kinney

Advisor Department

Human Performance and Recreation


The purpose of this study was to identify the level of satisfaction of high school principals with clinic and hospital based outreach athletic training services; and discover if any relationship existed between their satisfaction and the quality and cost of outreach athletic training services. Additionally, the investigator was interested in outreach athletic trainers' perceptions of high school principals' satisfaction with the athletic training services. One hundred thirty-one public high school principals and 147 certified athletic trainers (ATC) employed by clinics and hospitals to provide outreach athletic training services to high schools participated in this study. They were selected from seven southeastern states in the United States. The states included: Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi and Tennessee. These states represent the Southeastern Athletic Trainers' Association (SEATA) and are the National Athletic Trainers' Association's (NATA) District 9. Due to an insufficient response from Florida, the state was excluded from this study. Therefore, the participant response data was analyzed from the remaining six states. Two different survey instruments were utilized for data collection. The High School Principal Interview (HSPI) instrument was used to retrieve information from public high school principals and the Outreach Athletic Trainer Survey (OATS) tool was used to gather information from ATCs in clinic and hospital outreach settings. One-Way Analysis of Variances (ANOVA), Independent t-tests and Multiple Linear Regression analyses were used for testing the hypotheses. The analyses revealed that both groups reported high levels of satisfaction regarding clinic and hospital based outreach athletic training services. High school principals' knowledge level about the athletic training profession was a positive predictor of their satisfaction level with outreach athletic training services. The more knowledgeable principals were about the athletic training profession the more satisfied they were with the outreach athletic training services.