Title

THE RELATIONSHIP BETWEEN CONTINUING EDUCATION STUDENTS' PERCEIVED SATISFACTION AND SELECTED DEMOGRAPHIC VARIABLES

Date of Award

1981

Degree Type

Dissertation

Degree Name

Doctor of Education (EdD)

Department

Educational Studies and Research

First Advisor

Jane Weare

Advisor Department

Educational Studies and Research

Abstract

The purpose of this study was to determine the relationship between selected predictor variables of academic background, age, attendance status, employment status, marital status, sex, and purpose and students' perceived satisfaction with continuing education as determined by the Student Satisfaction Scale. The subjects of this study were 131 students who were attending classes offered through the Division of Continuing Education and Public Service, University of Southern Mississippi, Hattiesburg, Mississippi, during the spring semester of 1981. A questionnaire designed by the researcher was used to gather data for this study. The purpose of this study was to measure the satisfaction of continuing education students using the Student Satisfaction Scale. Multiple linear regression was utilized for the statistical analysis of the data. The continuing education student was profiled as a married female whose age was in the range of 26-35 and who was employed full-time. She was attending for graduate credit, had a bachelors degree, was seeking an advanced degree, and had completed more than one course. The independent variables were tested against the criterion variable satisfaction. None were found to be significantly related as predictors of satisfaction with continuing education by adult students. The subjects' satisfaction in the areas of administration showed an overall mean of 3.8 on a five point scale. This would indicate that the participations appeared to be more than satisfied with these aspects of the program. The lack of relationship between the predictor variables and the criterion variable satisfaction indicated that adult student perceived satisfaction cannot be determined by demographic profile. Continuing education programs should include an evaluation process of how well the programs and services are meeting the adult student needs.