Effects of Counselors' Nonverbal Behaviors On Subject-Rated Empathy and On a Global Counselor Rating

Date of Award


Degree Type


Degree Name

Doctor of Philosophy (PhD)



First Advisor

Daniel L. Randolph

Advisor Department



This study involved an examination of the effects of different levels of counselor nonverbal behavior on subject-rated empathy, global performance, and subject requests for subsequent counseling. Empathy was measured by the Relationship Questionnaire, and global performance was measured by the Counselor Rating Form. The subjects of the study were 30 undergraduate students who were assigned to either a control condition, a facilitative condition, or a nonfacilitative condition. Five novice women counselors served as leaders in each of the three conditions. The findings were generally consistent with previous literature on counselor nonverbal behavior. The nonfacilitative behaviors were rated as less empathic and less effective than were their control and facilitative behaviors. The three groups did not differ significantly on request for subsequent counseling.