Date of Award

Spring 5-2013

Degree Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

Department

Nursing

Committee Chair

Janie Butts

Committee Chair Department

Nursing

Committee Member 2

James T. Johnson

Committee Member 3

Bonnie Harbaugh

Committee Member 3 Department

Nursing

Committee Member 4

Sheila Davis

Committee Member 4 Department

Nursing

Committee Member 5

Kay S. Lundy

Committee Member 5 Department

Nursing

Abstract

Workplace bullying (WPB) is a social and organizational problem. Within the health care arena, employees, particularly registered nurses, are at risk. WPB has several adverse effects and has been cited in the literature as closely associated with burnout and nurses leaving their positions. This quantitative study examined workplace bullying among practicing registered and its relationship with burnout and nurses’ intent to leave their current position.

The surveys utilized were the Negative Acts Questionnaires-Revised (NAQ-R), Maslach Burnout Inventory Survey, Intention to Turnover Scale and a demographic survey. Of the surveys distributed, a total of 185 were returned from one selected hospital in a southeastern state. As part of analyzing the quantitative results, SPSS program version 17 was used. Multiple regressions was used to determine the relationship between the perceptions of WPB among nurses, burnout and intent to leave, as well as WPB and the variables age, race, gender, level of education and years of experience. Based on the research findings, WPB has a significant relationship with the demographic variable gender, likewise with burnout and intent to leave.

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