Date of Award
Summer 2019
Degree Type
Dissertation
Degree Name
Doctor of Philosophy (PhD)
School
Interdisciplinary Studies and Professional Development
Committee Chair
Cyndi H. Gaudet
Committee Chair School
Interdisciplinary Studies and Professional Development
Committee Member 2
Heather M. Annulis
Committee Member 2 School
Interdisciplinary Studies and Professional Development
Committee Member 3
Quincy Brown
Committee Member 3 School
Interdisciplinary Studies and Professional Development
Committee Member 4
Dale L. Lunsford
Committee Member 4 School
Interdisciplinary Studies and Professional Development
Abstract
Unemployment has fallen to 3.7%, the lowest level in 50 years (United States Department of Labor, 2019a). Additionally, 6.9 million jobs are left unfilled (United States Department of Labor, 2019b). A workforce gap has developed between the number of available, qualified workers and the number of jobs that need to be filled (United States Department of Labor, 2019b). This gap has created a new reality for millions of workers who are experiencing unprecedented competition for their talent, which also brings an unprecedented challenge for business owners and managers to find new and better ways to recruit, motivate, and retain talent (Carnevale & Smith, 2017).
In order to better understand the experience of employees in this new environment, this study surveyed a highly skilled and in-demand workforce, air conditioning mechanics, to determine the relationship between the three components of organizational commitment (desire, cost, and obligation) and two outcomes of organizational commitment (discretionary effort and intent to turnover). The Three Component Model of Organizational Commitment (Meyer & Allen, 1991) and Self-Determination Theory (Deci & Ryan, 2012) formed the theoretical foundations of the study. The study found a statistically significant relationship between the commitment component desire to discretionary effort and the commitment component obligation to discretionary effort.
Copyright
2019, John Sherk
Recommended Citation
Sherk, John, "The Relationship Between Organizational Commitment, Discretionary Effort, and Turnover Intent" (2019). Dissertations. 1690.
https://aquila.usm.edu/dissertations/1690