Date of Award

Spring 2020

Degree Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

School

Education

Committee Chair

Dr. Holly Foster

Committee Chair School

Education

Committee Member 2

Dr. Lilian Hill

Committee Member 2 School

Education

Committee Member 3

Dr. David Lee

Committee Member 3 School

Education

Committee Member 4

Kelly Lester

Committee Member 4 School

Performing and Visual Arts

Committee Member 5

Dr. Elaine Molaison

Abstract

“Change is messy, no matter how much you plan for it.” The purpose of the study was to document the theoretical framework and strategies used in the planning and implementation process of transformational change in two higher education institutions. Semi-structured interviews and document analysis were used in the qualitative multi-site case study. The focus on the “how” of change examines the impact of the strategies and process on the campus community. The central question guiding this study was what were effective and ineffective strategies used in the planning and implementation process? This study documented the process and the strategies used in the planning and implementation of transformational change, and the change leaders’ perceptions of the efficacy of the strategies. This study examined whether the approaches used in the process to plan and implement transformational change included the strategies found in the Mobile Model for Transformational Change.

This study revealed that the presence or absence of the core strategies found in the Mobile Model for Transformational Change (senior administrative support, flexible vision, staff development, visible action, and collaborative leadership) impacted the efficacy of the implementation process. Further, this study demonstrated the importance of conducting a post-implementation analysis of the planning and implementation process of transformational change initiatives.

ORCID ID

0000-0001-9400-2530

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