Date of Award

12-2023

Degree Type

Dissertation/Thesis

Degree Name

Doctor of Nursing Practice (DNP)

School

Leadership and Advanced Nursing Practice

Committee Chair

Dr. Anita Greer

Committee Chair School

Leadership and Advanced Nursing Practice

Committee Member 2

Dr. Lakenya Forthner

Committee Member 2 School

Leadership and Advanced Nursing Practice

Abstract

Mental health distress among healthcare providers (HCP) is a common problem, yet Employee Assistance Programs (EAP) are consistently underutilized. Unmanaged workplace stress can lead to problems such as provider burnout and increased rates of turnover, which can result in decreased access to patient care. The purpose of this project was to increase awareness and utilization of EAP services by using the Plan-Do-Study-Act cycle (PDSA) for quality improvement. Nurse Practitioners at a community-based hospital were provided with a PowerPoint® presentation via email that contained information regarding the facility’s employee assistance program, mental health wellness education, as well as ways to reduce stigma surrounding mental health. Pre- and post-presentation questionnaires were given to participants to assess the effectiveness of the intervention. Through analyzing the mode for each question, it was found that this intervention decreased stigma associated with EAP use, improved provider awareness of the confidential nature of EAP services, and increased provider knowledge of how to contact their EAP service if needed.

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