Instructional Crisis Communication: Connecting Ethnicity and Sex in the Assessment of Receiver-Oriented Message Effectiveness

Authors

Robert S. Littlefield, North Dakota State University--FargoFollow
Kimberly Beauchamp, North Dakota State University--FargoFollow
Derek Lane, University of KentuckyFollow
Deanne Sellnow, University of Kentucky, LexingtonFollow
Tim Sellnow, University of KentuckyFollow
Steven J. Venette, University of Southern MississippiFollow
Bethany Wilson, University of KentuckyFollow

Document Type

Article

Publication Date

8-10-2014

Department

Communication Studies

School

Communication

Abstract

This study explored the responses of receivers of risk messages that included all elements of the Internalization-Distribution-Explanation-Action (IDEA) learning cycle model to determine if culture, sex, and socio-economic status had any impact on receptivity and behavioral intention. Using a pre- and post-measures experimental design, 746 participants from different geographic areas within the United States watched prepared news clips. Participants identified their learning styles, the perceived message effectiveness, and their behavioral intentions following their observation. Results suggest that messages addressing all elements of the IDEA model were perceived as more effective by participants. Ethnicity and sex of participants in some cases made a difference regarding perception of message effectiveness.

Publication Title

Journal of Management and Strategy

Volume

5

Issue

3

First Page

16

Last Page

23

Recommended Citation

Littlefield, R. S., Beauchamp, K., Lane, D., Sellnow, D., Sellnow, T., Venette, S. J., Wilson, B. (2014). Instructional Crisis Communication: Connecting Ethnicity and Sex in the Assessment of Receiver-Oriented Message Effectiveness. Journal of Management and Strategy, 5(3), 16-23.
Available at: https://aquila.usm.edu/fac_pubs/15330