Examining Market Orientation As Both Culture and Conduct: Modeling the Relationships Between Market Orientation and Employee Responses

Document Type

Article

Publication Date

3-1-2007

School

Marketing

Abstract

The market orientation construct is central to the study of marketing; however, scholars have expressed concern about the multiple market orientation conceptualizations. This paper introduces and tests a model of market-oriented culture and conduct that reconciles the prevailing conceptualizations. In addition, it extends previous research by considering the effect of market orientation on individual-level responses. Findings support the proposed market orientation model. Findings also support a positive relationship between market-oriented responsiveness and salesperson customer orientation. The proposed model offers significant insight into the market orientation construct. © 2007 M.E. Sharpe, Inc. All rights reserved.

Publication Title

Journal of Marketing Theory and Practice

Volume

15

Issue

2

First Page

113

Last Page

125

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