Factors in Clients' Selection of Mental Health Providers

Document Type

Article

Publication Date

8-1-1999

Department

Psychology

Abstract

The present study was designed to identify factors people consider when selecting a mental health provider. Participants were 303 customers in a shopping mail. They responded to a questionnaire of three sections, demographic information, a test of knowledge of mental health providers qualifications and training, and 21 items rated on importance in such selection. Responses to the 21 items were subjected to ii principal components factor analysis. The factor scores were then used in a series of analyses to examine their relation with other variables. A decision-making model for choosing a mental health provider is proposed.

Publication Title

Psychological Reports

Volume

85

Issue

1

First Page

249

Last Page

254

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