On the Front Lines: Stress, Conflict, and the Customer Service Provider

Authors

James S. Boles, Georgia State UniversityFollow
Barry J. Babin, University of Southern MississippiFollow

Document Type

Article

Publication Date

9-1-1996

Department

Management and International Business

Publication Title

Journal of Business Research

Volume

37

Issue

1

First Page

41

Last Page

50

Recommended Citation

Boles, J. S., Babin, B. J. (1996). On the Front Lines: Stress, Conflict, and the Customer Service Provider. Journal of Business Research, 37(1), 41-50.
Available at: https://aquila.usm.edu/fac_pubs/5678